Facility management is a complex and multifaceted field that involves the maintenance and optimization of various assets within a facility. Whether it’s an office building, a manufacturing plant, or a healthcare facility, effective facility management is crucial for ensuring the smooth operation of these spaces. Two critical metrics in facility management that play a pivotal role in maintaining operational efficiency are MTTF (Mean Time To Failure) and MTTR (Mean Time To Repair). In this article, we will delve into these metrics, exploring their significance and how facility management software can enhance their effectiveness.

MTTF and Its Importance

Mean Time To Failure (MTTF) is a metric used to estimate the average time it takes for a piece of equipment or a system to fail. In essence, it represents the expected lifespan of an asset before it encounters a failure that disrupts its functionality. MTTF provides facility managers with valuable insights into the reliability of assets and can be used for several critical purposes:

Predictive Maintenance:

MTTF allows facility managers to predict when an asset is likely to fail. By monitoring an asset’s usage and tracking its MTTF, maintenance teams can schedule proactive maintenance activities, such as inspections, servicing, or parts replacement, before a failure occurs. This predictive approach minimizes unplanned downtime, reduces repair costs, and extends the overall lifespan of assets.

Budgeting and Resource Allocation:

Understanding an asset’s MTTF helps facility managers allocate resources efficiently. For example, if a critical HVAC system has a low MTTF, it may require a more significant portion of the maintenance budget to ensure that it operates reliably. On the other hand, assets with longer MTTFs may receive less frequent or less intensive maintenance, optimizing resource allocation.

Asset Replacement Planning:

When assets reach the end of their expected MTTF, facility managers can make informed decisions about whether to replace or refurbish them. This strategic planning ensures that outdated or unreliable equipment doesn’t compromise facility operations and helps maintain a safe and productive environment.

MTTR and Its Significance

Mean Time To Repair (MTTR) represents the average time required to restore an asset to full functionality after a failure has occurred. MTTR is a crucial metric in facility management as it directly impacts downtime, productivity, and overall operational efficiency. Here’s why MTTR is essential:

Minimizing Downtime:

Reducing downtime is a top priority for facility managers. High MTTR values indicate that it takes a long time to restore an asset, leading to extended periods of non-productivity and potential revenue loss. By monitoring and optimizing MTTR, facility managers can ensure quicker response times to failures, thereby minimizing disruptions.

Enhancing Efficiency:

Efficient repair processes contribute to overall operational efficiency. A shorter MTTR means that assets are back in operation faster, reducing the ripple effect of disruptions on other facility processes. This, in turn, improves productivity and customer satisfaction.

Cost Control:

Longer repair times often result in higher repair costs. Labor costs, emergency parts procurement, and extended downtime can lead to significant financial losses. By targeting a lower MTTR, facility managers can control repair expenses and allocate budgets more effectively.

MTTF and MTTR: A few examples

Example 1: Fan Coil in an Industrial Plant

Imagine you manage an industrial plant, and one of your critical components is a fan coil responsible for cooling a production area.

  • MTTF (Mean Time To Failure): Let’s say this fan coil has an MTTF of 7,000 hours. This means, on average, you can expect it to operate reliably for approximately 7,000 hours of continuous use before encountering a significant failure.
  • MTTR (Mean Time To Repair): Now, suppose the MTTR for this fan coil is 3 hours. This implies that, if the fan coil were to break down, it would take an average of 3 hours to repair and restore it to full functionality.

Scenario: At hour 6,000 of operation, the fan coil suddenly fails. Thanks to the knowledge of its MTTR, you can mobilize a technician who arrives promptly and repairs it within the expected 3 hours. The rapid response ensures minimal downtime, preventing overheating of critical machinery and maintaining a smooth production process.

Example 2: Elevator in a Hospital

In a hospital, elevator systems are mission-critical, ensuring efficient patient transport and staff mobility.

  • MTTF (Mean Time To Failure): Let’s assume the elevator system in the hospital has an MTTF of 50,000 hours. This means, on average, it should function reliably for approximately 50,000 hours before a significant failure occurs.
  • MTTR (Mean Time To Repair): The MTTR for this elevator system is estimated at 4 hours. If an issue arises, it should take an average of 4 hours to diagnose the problem, obtain any necessary replacement parts, and restore the elevator’s full functionality.

Scenario: One day, an elevator in the hospital experiences a malfunction, rendering it inoperable. With an MTTR of 4 hours in mind, hospital staff promptly contacts the elevator maintenance team. The technicians arrive within the expected timeframe, diagnose the issue, and complete the necessary repairs. This swift response ensures uninterrupted patient care and staff mobility within the hospital.

In both examples, understanding MTTF and MTTR proves vital. MTTF gives you a sense of how long an asset can be expected to operate before potential failure, enabling proactive planning. MTTR, on the other hand, signifies how quickly you can recover from a failure, minimizing downtime and its associated disruptions. These metrics are indispensable in maintaining efficient operations, be it in an industrial plant or a critical environment like a hospital.

The Role of Facility Management Software

While MTTF and MTTR are critical metrics in facility management, managing them manually can be challenging, especially in large and complex facilities. This is where facility management software plays a pivotal role. Here’s how:

Data Collection and Analysis:

Facility management software collects and analyzes data from various sensors, IoT devices, and historical records. This data includes asset performance, maintenance history, and real-time operational data. Using this information, the software can calculate MTTF and MTTR values more accurately.

Predictive Maintenance:

Advanced facility management software can predict failures by leveraging artificial intelligence and machine learning algorithms. By analyzing trends in asset performance and comparing them with historical data, the software can forecast when failures are likely to occur, enabling proactive maintenance.

Streamlined Workflows:

Facility management software streamlines maintenance workflows. It automates work order generation, assigns tasks to technicians, and tracks repair progress. This automation reduces response times and, consequently, MTTR.

Asset Lifecycle Management:

Many facility management software solutions offer comprehensive asset lifecycle management modules. These modules assist in tracking an asset’s entire lifecycle, from procurement to retirement. By managing assets efficiently, facility managers can make data-driven decisions regarding repairs, replacements, and upgrades.

Reporting and Analytics:

Facility management software provides detailed reporting and analytics capabilities. Facility managers can generate reports on MTTF, MTTR, asset performance, and maintenance costs. These reports facilitate data-driven decision-making, helping organizations optimize their facility management strategies.


MTTF and MTTR are indispensable metrics in facility management. They enable facility managers to assess asset reliability, reduce downtime, control repair costs, and enhance overall operational efficiency. Facility management software plays a crucial role in optimizing these metrics by automating data collection, enabling predictive maintenance, streamlining workflows, and providing valuable insights through reporting and analytics.

In today’s fast-paced and competitive business environment, effective facility management is essential for organizations to maintain a competitive edge. By leveraging MTTF, MTTR, and facility management software such as Geomap Facility Management System (FMS), facility managers can ensure that their facilities operate at peak performance, contributing to business success and customer satisfaction.